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24 Nov I own a landscaping business which has been declining. The majority of my business comes from residential customers and a small portion from commercial contracts. Our prices are competitive, no recent increases, but customers started to decline our services. What can I do to find out the true reason behind it?

For one, talk to your customers. Being in business means building a relationship with your customers, and if they have a problem with your business that you don't know about, ask yourself if you have been listening to them. Talk to the customers that haven't...